DispatchMonitor is an efficient and affordable computer aided dispatch system (CAD) which is available as an optional plug-in application for the Informant PS and Informant CS records management systems.
DispatchMonitor is simple, streamlined, and easy to use and offers all of the essential features of a CAD system. By eliminating some unnecessary features that are found in some competing CAD systems that tend to make them overwhelming and confusing, the system's sensible design will make your dispatchers more efficient in their handling of the critical dispatch function.
Because DispatchMonitor is fully integrated with the Informant records management system, you eliminate the need for redundant data entry as all of the information your dispatchers save in DispatchMonitor is automatically entered in Informant as well.
The following are some of the benefits and features of DispatchMonitor:
- Easily identify outstanding service calls, dispatched officers, and available units on a single window.
- Customize your own settings, such as default values and automatic refresh screen settings.
- Set up different default value settings for regular service calls and for vehicle stops, and color code each for easy identification.
- For vehicle stops, the dispatcher can generate a complete history of the vehicle for the officer.
- Perform critical functions quickly with one-stroke keyboard function keys, such as new service calls, event log comments, arrived times, cleared calls, and others.
- Dispatchers receive visual cues to remind them of service calls in the “Unassigned” queue.
- Add templates to your service call types that will provide dispatchers with written instructions concerning specific steps to take or policies to observe when handling a specific type of service call.
